King Casino Privacy Policy

We at King Casino take your privacy seriously and are committed to protecting the personal data you share with us when you visit King Casino.com. This Privacy Policy explains how we collect, use, store and safeguard your information when you create a King Casino login, deposit funds, play our games, or contact our support team. King Casino is operated by Jupiter Gaming Limited, a company registered in Jersey, with gambling software supplied by iGamingCloud Limited under UK Gambling Commission licence number 44073. Deposits made on your statement may appear as King Casino.com or Jupiter Gaming Limited. By using our services, you agree to the practices described in this policy.

Information We Collect

When you register for a King Casino account, we collect personal details necessary to verify your identity and comply with UK gambling regulations. We only accept players located in the United Kingdom, and any account opened or accessed from another jurisdiction may be closed in accordance with our terms.

• We collect your full name, date of birth, home address and contact details when you sign up.
• We record your King Casino login credentials, IP address and device information for security purposes.
• We gather payment information linked to your Visa or Mastercard debit card, or Apple Pay account, used to fund your King Casino deposit.
• We monitor your gaming activity, including wagers placed on King Casino slots, live casino tables and other King Casino games, to detect unusual patterns.
• We store communications you send us through live chat, email or our contact form when seeking help from customer support.

How We Use Your Data

We use the information we collect to operate King Casino safely and efficiently. Our primary purposes include verifying your identity, processing your King Casino bonus offers, managing withdrawals, and preventing fraud or underage access to our platform.

• We use your data to confirm eligibility for promotions such as our welcome offer and Drops & Wins prizes.
• We use your details to process deposits and withdrawals through your chosen Visa or Mastercard debit card.
• We use your activity data to personalise your experience within My Rewards, our loyalty programme.
• We use your contact information to send service updates, and, where you have opted in, marketing communications about King Casino promo code offers and new King Casino slots.
• We use your data to comply with our obligations under the UK Gambling Commission and Jersey Gambling Commission licences.

Cookies and Similar Technologies

We use cookies and similar tracking technologies across King Casino.com to improve site performance, remember your preferences, and understand how you interact with our King Casino app and desktop platform. Cookies help us keep you securely logged in during a King Casino login session and allow us to tailor content, including relevant King Casino bonus codes, to your interests. You can control or disable cookies through your browser settings, though doing so may affect certain features of our website.

How We Share Your Information

We do not sell your personal data. However, we may share limited information with trusted third parties where necessary to operate King Casino effectively.

• We share data with payment providers to process your deposits and withdrawals securely.
• We share information with regulatory bodies, including the UK Gambling Commission and Jersey Gambling Commission, when legally required.
• We share data with identity verification and anti-fraud partners to confirm you are a genuine UK-based player.
• We may share aggregated, non-identifiable data with our software and game providers, such as Pragmatic Play, Evolution, Play'n GO and other studios featured across King Casino online.
• If King Casino sister sites exist within our group, we may share relevant account data internally to prevent duplicate registrations or fraudulent activity, always in line with applicable law.

Data Security

We implement industry-standard technical and organisational measures to protect your personal data from unauthorised access, loss or misuse. Our systems use encryption for sensitive information, including payment details submitted during a King Casino deposit or withdrawal request. While we take every reasonable precaution, no online system is entirely immune to risk, and we encourage you to use a strong password and keep your King Casino login details confidential.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including compliance with anti-money laundering regulations and licensing requirements under our UK Gambling Commission licence no. 67098 and Jersey Gambling Commission licence no. RGO-2600-30. Even after you close your King Casino account, we may retain certain records for a period required by law before secure deletion.

Your Rights

As a King Casino player, you have rights over your personal data under UK data protection law. We are committed to respecting these rights and responding to your requests promptly.

• You have the right to request access to the personal data we hold about you.
• You have the right to ask us to correct inaccurate or incomplete information.
• You have the right to request deletion of your data, subject to our legal and regulatory retention obligations.
• You have the right to object to or restrict certain types of processing, including marketing communications.
• You have the right to withdraw consent for optional data uses at any time, without affecting your ability to use core King Casino services.

Age Restrictions and Responsible Gambling

We only permit players aged 18 and over to register a King Casino account. We use the personal data we collect to verify age and identity, helping us prevent underage gambling and support responsible play. If we identify signs of harm, we may use your account information to offer self-exclusion tools, deposit limits or other responsible gambling measures.

International Data Transfers

Because our software provider, iGamingCloud Limited, and other partners may process data outside Jersey or the United Kingdom, we ensure that any international transfer of your information is protected by appropriate safeguards consistent with UK data protection standards.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make significant changes, we will notify you through your registered email address or via a notice on King Casino.com. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have questions about this Privacy Policy, how we handle your personal data, or wish to exercise any of your data protection rights, we invite you to reach out to us. Our customer support team is available 24/7 through live chat, or you can email us directly at support@King Casino.com. We aim to respond to all privacy-related enquiries as quickly as possible.